Within one business day of purchase, we'll email you a dedicated API key with your plan's credits loaded. You can then start integrating and using the API. Please put in the email address you would like to receive the API key when checking out.

Yes. All plans include access to the same API features and functionalities, including candidate search, profile enrichment, and contact data enrichment. The difference between plans is the number of credits included.

Our API uses a credit-based model designed for flexibility and efficiency.Search requests consumes 1 credit and return the total count of matching candidates, along with up to 100 short profiles per request. These short profiles include full name, current employer, job title, location, and LinkedIn URL.Profile enrichment (lookup) consumes 1 credit when retrieving full candidate details, which include everything in the short profile, plus full work history, education, skills, languages, open-to-job-opportunities signal, projects, volunteer, certifications, etc.Contact enrichment (lookup) consumes 3 credits when accessing verified personal email addresses and 6 credits when accessing mobile phone numbers. You only spend credits when a result is successfully returned. This allows you to search broadly at minimum cost and only invest in candidates you want to engage.

Yes. With an annual plan, all credits included in your annual package are available from the beginning of your subscription. You can use them at any time during the subscription year.

Use the credit system table on this page to estimate your expected monthly credit usage. Consider how many candidates you need profile enrichment, personal emails, and mobile phones, and calculate the range of credits needed. You can then select the plan that best matches your expected volume.

Contact us at sales@data-vertex.com. We'd be happy to discuss a custom enterprise plan tailored to your volume and business requirements.

Monthly plan: Best if you're still evaluating the API, figuring out your usage patterns, or prefer the flexibility of a shorter commitment.Annual plan: Best if you have predictable annual usage, want better pricing, or experience seasonal fluctuations but can estimate your overall yearly requirements.

Yes. You can change your plan at any time by contacting us at support@data-vertex.com or managing your subscription through the Customer Portal. Plan upgrades takes effects immediately, and you will be charge a prorated amount for your first billing. Plan downgrades and cancellation takes effect after the current subscription period ends.

No. Unused credits do not roll over beyond the end of your subscription period.

No. All subscription fees and credit purchases are non-refundable.

You have two options:Upgrade your plan: If you expect consistently higher usage, you can upgrade to a higher-volume plan and access additional credits.Purchase an add-on package: If you need extra credits temporarily, you can purchase an add-on package without changing your subscription.

Yes. You can request API trial access here. Once we receive your trial request, we will reach out to understand your use case and provision a trial for you.

Absolutely. We support companies at all stages, from startups to enterprise.We offer flexible engagement options, including:Free trials to explore the API and testing upon requestSelf-service plans for initial implementation and growingCustom enterprise plans for high-volume API usage and scalabilityAs your product and usage grow, we scale with you.

If you cancel before the subscription period ends, you will still have access to the API until the end of the current subscription period to consume any unused credits. After the subscription period ended, you will no longer have access to the API or unused credits.